Strong leadership is important in any business, not least in industries like retail, recruitment and sales. Having an effective leadership team will increase productivity and engagement levels of your employees, and help you to retain talented workers. But how do you implement an effective leadership program, and why is it so important to do so? Which leadership training program should I choose? Although some businesses have a leadership training program baked into their practice, most… read more →

Negotiation will be something that you’re familiar with because it happens every day. Whether you’re at home, at work or even out and about, it’s likely that you’ll encounter some form of negotiation. At work, you negotiate with your employees over salaries or holiday schedules then when you get home, you negotiate with your partner over who has control of the remote. Sound familiar?  This skill is an important one to have, for a number… read more →

An effective sales training programme can transform your business and help you overcome obstacles that get in the way of customer retention and growth. But implementing a plan that works can be challenging; it’s easy to throw away money on training that doesn’t work. One of the best ways to improve your training is to track your return on investment (ROI) and keep employees in the loop on their development. Here’s how to do exactly… read more →

When you invest in a training programme for your employees, you want to know that you’re getting the best value for money and that the training will deliver the results you need to drive your business in the right direction. Below, we’ve rounded up some top tips for measuring the effectiveness of your sales training. Compare sales data Perhaps the most obvious way to monitor the effectiveness of your sales training is to compare sales… read more →

Choosing the right sales management course is crucial to meeting the needs of your customers, business and colleagues, helping to keep you on the right track, maximise sales and develop your business. Keeping your customers happy First and foremost when choosing a management course, look at the needs of your customers (after all your business is nothing without them) and evaluate any feedback you‘ve received from them. Ask yourself, what your business does well or… read more →